Our team is available on Live Chat via the chat icon below. 9am to 5pm Monday to Friday.
To view our operating hours during the festive period click here
Welcome to Amcare by Convatec
Reliable prescription management, direct to your door
Amcare by Convatec is a leading UK service provider for people with stoma, continence and wound care issues.
- We have eight regional care centres located strategically across the UK to provide a range of prescription and medical support for all of our customers.
- Partnering with the NHS our aim is to deliver exceptional support, so you can live your life, without ever worrying about the supply or delivery of your products.
- We take the stress out of worrying about your prescriptions by managing everything from prescription to delivery, so you don't have to.
- We ensure your prescriptions are delivered directly to your door discreetly at exactly the time you need them.
- Our dedicated team includes qualified nurses, counsellors and product specialists who can offer you support on all things that matter to you.
Register with our service today by calling 0800 88 50 50
Introducing Amcare
For over 30 years, we have supported people living with a stoma, continence or advanced wound condition by providing reliable and dependable home health services nationwide from our eight regional care centres.
From prescription management and home delivery, to expert advice, product guidance and customisation.
We are open:
8am-8pm Monday to Friday
9am-1pm Saturday
Dial 0800 88 50 50 today.
Amcare by Convatec - Providing Layers of Care
Learn about just how we deliver on our promise to provide layers of care by watching our latest video.
Across the UK our team consists of dedicated people whose knowledge, understanding and expertise, make up the layers of care that help us build better lives.
Ostomy healthcare professionals
Ostomy support
Continence healthcare professionals
Continence support
Continence: Request a product consultation
General enquiries
5 star ratings on Trustpilot
Care. It’s in our name.
June
Polite and helpful
“Always polite and helpful, nothing is ever too much trouble. This makes life living with a stoma bag a lot easier. Thank you!”
Tracy
Superstar Company
"I've been supported by Amcare for many years. Every order placed is accurate and with a guaranteed happy reception at the other end of the telephone"
Helen
Awesome
“I have had my stoma for over 20 years with no support or stoma nurse and now I have someone on the end of the phone should I need them”
Frequently asked questions
Is there a risk I’ll be left without supplies?
Is the process of setting up a new account complicated?
Does the NHS charge me?
Will it cost me to have supplies delivered?
Will I be able to order my usual products?
Will I get my supplies on time and to the right address?
Accreditations and Associations
- British Healthcare Trades Association
- Care Quality Commission
- Cyber Essentials Plus Certified
- ISO 9001 Certified
Customer stories
Nurse story
A professional's perspective
“Our experience using Amcare has been excellent, the process has been seamless.”
Marilyn's storyCustomer story
Alison’s story
"The Amcare team goes above and beyond to assist me and even handle the arrangements with my GP."
Alison's full storyCustomer story
Peter's experience
“I’ve always had really helpful conversations with the people at Amcare.”
Read Peter's story